Phone:  613.276.5216

        Pick-Up & Delivery Hours of Operation: 
        Typically Tuesday & Thursday, 7 p.m. to 
        10 p.m.
  Free Ottawa-Area Pick-up & Delivery*: 
       * At least one bike at the household address
        must get a Check-Up or Tune-Up package.  

        * Ottawa-area includes:  Ottawa, Orleans, 
        Kanata, Nepean, Gloucester, Barrhaven,
        * Individuals living outside of these areas            
        please contact me for a pick-up & 
        delivery quote!

  Customer Referral Program:  Refer four (4)
        new customers who purchase a Check-Up, 
        Tune-Up or Tune-Up Plus package and your
        next Check-Up is free!  (Free pick-up & 
        delivery is not included) 

  Bicycle Cataloguing:  Each customer’s
        bicycle details are catalogued in a database
        to include make, model and serial number (if
        available), and these items will appear on
        your invoice.  Should your precious bicycle 
        ever be stolen, contact me for the details       
        so you can file a police report and/or an
        insurance claim.

  Multi-Bike Discount:  Price reduced for each
        bike (more than one) receiving Check-Up or 
        Tune-Up services which are picked up & 
        delivered to the same household address.

  Seniors Discount:  Price reduced for Seniors
        aged 65 and over.  Proof of age required.  

  Discount Note:  Only one discount given per

  Invoicing & Forms of Payment:  Invoices 
        sent electronically before delivery.  Hard
        copies available upon request for $1.00.  
        Forms of payment are cash or cheque. 

       * Free Ottawa-area pick-up & delivery is 
       not included in special offers

The beautiful Mountainbikepark Pfälzerwald (Pfalz Forest) in southwest Germany!

Photo by:  Jennifer West

Wheels In Motion opened its doors on March 1st, 2011, the day I retired from 29+ years of military duty.  Serving almost two decades in Europe, I biked extensively in Germany, completing multiple 320- and 400-kilometer bike trails through some of the most amazing scenery possible ... the Rhein, Mosel and Saar Rivers, vineyards as far as the eye could see, old historical towns of which the oldest was 2,000 years old (Trier!) and absolutely beautiful countryside.  I also biked in Austria, France, Luxembourg and Spain.  

During my last seven years in Europe I was a weekly columnist in the European Stars & Stripes Newspaper, writing about walking, cycling, swimming, rollerblading and cross-country skiing events sponsored by clubs in cities and towns across countries participating in the International Federation of Popular Sports (IVV).  I also wrote additional feature articles on walking and cycling tips and safety and even about pet safety!  In the 13 years I participated in IVV events before leaving Europe, I walked 8,000 kilometers in 12 countries; completed 33 marathons, 5 triathlons and duathlons; cycled 1,500 kilometers and even cross-country skied 125 kilometers!  The only IVV sport in which I didn’t participate was rollerblading ... the wheels are too small for my liking!

In March 2006 I moved to Ottawa.  During the winter of 2008 I decided to try my hand at doing more than regular maintenance on my bike, breaking down and replacing worn out components on a Rocky Mountain full suspension mountain bike I bought on eBay.  By the next winter I was building my first bike from the ground up, selecting the frame and every component and learning even more as I went along.  I was hooked!  I finished building my 7th bike and have more  frames and parts waiting in the wings ... my current projects are a time trial as well as a road tandem!

A professionally trained and Certified Bicycle Technician by the United Bicycle Institute, the industry’s leading school, I started Wheels in Motion to provide a more personalized bicycle repair experience, drawing from my 20+ years working in customer service.  As my customer, you will receive free Ottawa-area* pick-up and delivery for check-up and tune-up packages, a Customer Referral Program and a Bicycle Cataloguing service free of charge. I don’t know of any other repair shop in Ottawa which provides such services!  Additionally, you will always pay the best price -- you will not be charged for repairs your bike does not need.

The only female-owned and operated bicycle repair shop in Ottawa, you can rest assured your bike will receive the attention and care it deserves ... and be ready for the road or trail again quickly!  Call or email me to schedule a pick-up day and time or with any questions you may have about your bike or my repair services. 

Ride safely!

Jennifer West
Owner, Wheels In Motion
Certified Bicycle Technician
Certified DT Swiss Advanced Wheelbuilder
Certified Suspension Technician

Last Update:  April 6, 2016

Number of Visitors:

NOTE:  Right now turnaround time is approximately 1-2 weeks depending on the pick-up & delivery schedule, if any special parts must be ordered and ... Mother Nature!

Ride safely!


Wheels In Motion is now a Park Tool School location! 

The Park Tool School is a hands-on maintenance and repair clinic written by Park Tool and taught here.  Learn how your bike works, how to change a flat or overhaul your bike completely. 

Clinics are scheduled on an as requested basis and in a very small forum to give you my undivided attention. 

Contact me for more information!

 Just some of the brands I carry: