The beautiful Mountainbikepark Pfälzerwald (Pfalz Forest) in southwest Germany!

Photo by:  Jennifer West

Wheels In Motion opened its doors on March 1st, 2011, the day I retired from 29+ years of military duty.  Serving almost two decades in Europe, I biked extensively in Germany, completing multiple 320- and 400-kilometer bike trails through some of the most amazing scenery possible ... the Rhein, Mosel and Saar Rivers, vineyards as far as the eye could see, old historical towns of which the oldest was 2,000 years old (Trier!) and absolutely beautiful countryside.  I also biked in Austria, France, Luxembourg and Spain.  

During my last seven years in Europe I was a weekly columnist in the European Stars & Stripes Newspaper, writing about walking, cycling, swimming, rollerblading and cross-country skiing events sponsored by clubs in cities and towns across countries participating in the International Federation of Popular Sports (IVV).  I also wrote additional feature articles on walking and cycling tips and safety and even about pet safety!  In the 13 years I participated in IVV events before leaving Europe, I walked 8,000 kilometers in 12 countries; completed 33 marathons, 5 triathlons and duathlons; cycled 1,500 kilometers and even cross-country skied 125 kilometers!  The only IVV sport in which I didn’t participate was rollerblading ... the wheels are too small for my liking!

In March 2006 I moved to Ottawa.  During the winter of 2008 I decided to try my hand at doing more than regular maintenance on my bike, breaking down and replacing worn out components on a Rocky Mountain full suspension mountain bike I bought on eBay.  By the next winter I was building my first bike from the ground up, selecting the frame and every component and learning even more as I went along.  I was hooked!  I finished building my 7th bike and have more  frames and parts waiting in the wings ... my current projects are a time trial as well as a road tandem!

A professionally trained and Certified Bicycle Technician by the United Bicycle Institute, the industry’s leading school, I started Wheels in Motion to provide a more personalized bicycle repair experience, drawing from my 20+ years working in customer service.  As my customer, you will receive free Ottawa* pick-up and delivery for tune-up packages and a Bicycle Cataloguing service free of charge for tune-ups. I don’t know of any other repair shop in Ottawa which provides such services!  Additionally, you will always pay the best price -- you will not be charged for repairs your bike does not need.

The only female-owned and operated bicycle repair shop in Ottawa, you can rest assured your bike will receive the attention and care it deserves ... and be ready for the road or trail again quickly!  Call or email me to schedule a pick-up day and time or with any questions you may have about your bike or my repair services. 

Ride safely!

Jennifer West
Owner, Wheels In Motion
Certified Bicycle Technician
Certified DT Swiss Advanced Wheelbuilder
Certified Suspension Technician

Last Update:  October 15, 2019

Number of Visitors:

I sell accessories & parts!  These are just some of the brands I carry:

Spring Free Ottawa Pick-Up & Delivery*:

At least one bike at the household

  address must get a Tune-Up 


Ottawa includes:  Ottawa West,

  Nepean, Barrhaven & Ottawa

  South (Pick-Up & Delivery not

  available in the east end of Ottawa

  or rural areas).

Pick-Up & Delivery is not offered

  in the Kemptville, North Gower

  and surrounding areas.

A minimum of 3 appointments are

  required to schedule a Tuesday

  evening trip.

Free Ottawa pick-up & delivery is 

  not included in special offers.


Wheels In Motion is an authorized Saris dealer!

If you’re in the market for a bicycle rack, contact me first!


The front gate is for the security of your bikes.  If the gate is open, come on up!  If the gate is closed, please email to coordinate drop-off or pick-up (best way to reach me). 

Thank you for your business and ... Ride. Drive. Safely.

The off-season is the PERFECT time to attend a Park Tool School Clinic!

A hands-on maintenance and repair clinic written by Park Tool and taught by me, bring your bike and learn how it works, how to change a flat and make common adjustments. 

Clinics are scheduled on an as requested basis and in a very small forum to give you my undivided attention. 

Contact me for more information!

Bicycle Cataloguing:  If getting a tune-up, each customer’s bicycle details are listed on the invoice to include make, model and serial number (if available).

Invoicing & Forms of Payment:                

Invoices sent electronically before delivery/pick-up.  Hard copies available upon request for $1.00.

Forms of payment are e-transfer prior to delivery/pick-up, or cash or cheque upon delivery/pick-up.  I do not accept credit or debit cards.

NOTE:  Late Fall/Winter Walk-In Hours ... Email or call for an appointment.

Phone:  613.276.5216


Address:  7454 Fourth Line Rd, Kemptville ON K0G 1J0 (Between North Gower and Kemptville)

Hours of Operation for Walk-In & Ottawa Spring Pick-Up & Delivery:

Late Fall/Winter Walk-In service:  Email or call for an appointment

Ottawa Spring Pick-Up & Delivery:  Closed for the season